18+Licence: Tobique Gaming Commission · e-gaming licence no. 0000064
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Catalogue › Support

Support

On the Slotornado Casino site: Support sheet: documents, deposit and withdrawal steps, app installation, contact.

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Contact

At Slotornado Casino: Live chat: corner of every page. Email: support@slotornado.com. Include: player ID, short description, screenshots.

Verification & Documents

Verification

Inside Slotornado Casino: Location: Profile → Verification. Fields: identity, address, payment. One clear photo or scan per field.

Uploads and withdrawals are reviewed; more may be requested. Matching names speed up review.

Documents

01

Identity

Accepted: passport, ID card, driving licence, other official document.

02

Address

Accepted: utility bill, phone bill or bank statement with full name and address.

03

Payment

Accepted: online-banking screenshot or photo, statement, Skrill page; deposit visible.

Formats: JPG, PNG, PDF. Max 10 MB per file.

Deposits

On the Slotornado Casino site: Deposit button: methods and minimums. Seen at our check: crypto (BTC from 0.00035, LTC from 0.5, USDT from 20), MiFinity, open banking from C$30 equivalent.

Bonus code: enter before paying, not after.

Withdrawals

Slotornado Casino players get this: Location: Cashier → Withdraw. Select method and amount. Precondition: wagering of any active bonus completed. Every request is checked; identity and payment details may be requested.

Bonus winnings are capped; see the offer you used.

App

Type: web app. No store download. Steps below.

Android

1

Open the site in Chrome, tap the three-dot menu.

2

Select “Add to Home screen”.

3

Confirm with “Install”.

iOS

1

Open the site in Safari, tap the three dots in the address bar.

2

Tap “Share”.

3

Select “Add to Home Screen”.

4

Tap “Add” at the top right.